| Product updates | Most Important | Important | Neutral | Fairly Important | Least Important |
|---|
| New product announcement | Most Important | Important | Neutral | Fairly Important | Least Important |
|---|
| Warranty review | Most Important | Important | Neutral | Fairly Important | Least Important |
|---|
| Customer assurance department review | Most Important | Important | Neutral | Fairly Important | Least Important |
|---|
| RC update and new product announcements | Most Important | Important | Neutral | Fairly Important | Least Important |
|---|
| Service Bulletin and TIC update and review | Most Important | Important | Neutral | Fairly Important | Least Important |
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| Monthly Field Advisory Council Meeting | Most Important | Important | Neutral | Fairly Important | Least Important |