Troubleshooting Resources

Left Click item below to open OR right click and choose "save target as" to save to your computer.

Troubleshooting the HK32EA001/007 (basic heat pump defrost board) click

Troubleshooting heat pump compressor "No Pump"  versus "Stuck" reversing valve click HERE.

Heat Pump heating survey click HERE.

Infinity/Evolution wiring with an AprilAire 800 Steam Humidifier click HERE.

Infinity Touchscreen Version 09 software upgrade click HERE.

Evolution Connex Version 09 software upgrade click HERE.

X13 Motor troubleshooting guide (Tom Talley's presentation ) click HERE.

Split System Analyzer Worksheet click HERE.

Site Visit request form click HERE.  Form must be completed by a dealer principal or service manager. After completing form, please send to your local CE CAM or CE Market Manager.

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