Left Click item below to open OR right click and choose “save target as” to save to your computer. 

Troubleshooting the HK32EA001/007 (basic heat pump defrost board) click HERE.

Troubleshooting heat pump compressor “No Pump”  versus “Stuck” reversing valve click HERE.

Heat Pump heating survey click HERE

Infinity/Evolution wiring with an AprilAire 800 Steam Humidifier click HERE.

X13 Motor troubleshooting guide (Tom Talley’s presentation ) click HERE.

Split System Analyzer Worksheet click HERE.

Central Terminal Board Color wiring Diagrams  click HERE

SITE VISIT REQUESTS:Below are forms that are equipment type specific, the form that best fits your scenario MUST be fully completed before a site visit will be considered. After the information is evaluated; you may be required to address any issue uncovered by the provided data before moving forward. 

Click on the form name to view, right click and choose “save link as” to download the form. 

Gas Furnace Check Form 
Tech Evaluation Form – AC/HP
Tech Evaluation Form – Airflow
Tech Evaluation Form – Compressor
Tech Evaluation Form – Heat
Tech Evaluation Form – Oil
Tech Evaluation Form – SPP