Commercial Parts Assistance form Please enable JavaScript in your browser to complete this form.Please enable JavaScript in your browser to complete this form.Your Name *FirstLastYour Email *Your Phone *Unit Model # *Unit Serial # *If you have a “35”, “39”, “45” or “62” series unit, you will need to create a case in RC Community. You will need to attach a picture of the unit’s nomenclature when creating case. If you have a “42” series , you will need to fill out the “42” series form in RC Community. If you have a “17”, “19” or “23” series chiller unit, the customer/dealer will need contact Carrier Direct. Carrier Direct Sales, Washington DC 21750 Red Rum Drive Ashburn VA 20147 (703)834-3900 Carrier Direct Sales, Richmond/Roanoke 2800 E. Parham Rd Richmond VA 23228 (804)283-1947 What parts are needed? Please identify which motor, relay, board, contactor, limit, transducer, etc. *If you are inquiring about an Order, ETA on a part, Shipment anything else non-related to identifying a part #, please provide an order number and all needed info. *Tech’s name and contact info incase we need to reach out to him/her directly, or send them an email.Name *FirstLastDealer Name *Dealer Email *Dealer Phone *File Upload Click or drag files to this area to upload. You can upload up to 3 files. Any other commentsSubmit