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Warranty Out Of Stock (WOS)

- Step 1 of 3

Use this form when needing help locating a part, selecting an alternative part, or receiving authorization for a replacement unit due to a part not being available.

A order MUST be placed for the part, even if it is unavailable for 6 months.

Your Name *

First

Last

Email *

Your Phone Number *

Customer / Dealer Name *

Customer / Dealer Account # *

Customer/Dealer Contact Name *

Customer / Dealer Phone *

Dealer / Customer Contact Email *

Save and Resume Later

Equipment Model Number *

Equipment Serial Number *

Installation/Startup Date *//

End User Name *

First

Last

For warranty verification

Address *

Address Line 1

City

State

Zip Code

Are there any health concerns, infants, elderly.....etc

Yes
No

Application Type *

Residential
Commercial
Industrial
Other (explain in notes)

Area Being Served

Primary System (Single System home or Building)
Living Area
Bedrooms
2nd Floor
Other

Did you verify warranty? *

Yes
No
I don't know how.

Save and Resume Later

Layout

Customer / Dealer PO for this order *

Date Part Expected from RC *

If they will not provide a date select 3 months out.

Part Number Needed *

Carrier Enterprise Order # *

Expedite # *

Example: E-12345

Part Description *

What is being requested? Check all that apply. *

Assistance Locating This Part
Approve or Locate an Alternative Part
Approve a Replacement Unit
Other - Add notes for this

Description

Please add notes to assist us in helping with this situation.

Save and Resume Later

Your Warranty Out Of Stock form entry has been saved and a unique link has been created which you can access to resume this form.

Enter your email address to receive the link via email. Alternately, you can copy and save the link below.

Please note, this link should not be shared and will expire in 30 days, afterwards your form entry will be deleted.

Copy Link

Email *

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